Recon Health
CASE STUDIES

How Recon Helps
Practices Today

CASE STUDIES

Chicago PE-backed Orthopedic Group

Recon Health developed an automated system that generates appeal letters from EHR data for denied claims. Their portal allows the orthopedic group to track claim appeal status in real-time through automated data collection. This solution reduced claim resolution time by 70%, significantly improving the RCM team's efficiency.

8 locations across Chicago metro
125,000 annual visits

Services

  • Claims Appeal Automation
  • Appeal Status Portal
  • EHR Data Integration
  • Denial Management

Benefits

  • 70% reduction in appeal processing time
  • 85% successful appeal rate
  • 3.2M in recovered revenue

Texas-based Provider Group

Using advanced computer vision and RPA technology, Recon automated complex EHR and claims processing workflows for this provider group. The system also handles patient outreach for eligibility issues. This automation reduced staffing requirements from 4-5 full-time employees to just 0.5 FTE, delivering significant operational efficiency.

12 clinics across Texas
195,000 annual visits

Services

  • RPA Implementation
  • EHR Task Automation
  • Automated Patient Outreach
  • Eligibility Resolution

Benefits

  • 4-5 FTEs to .5 FTE for automated workflows
  • 75% faster eligibility verification
  • $425,000 annual labor savings

Direct Orthopedic Care

Recon Health's automation system processes incoming faxes of medical imaging studies, automatically categorizing and filing them in patient charts with accurate titles. The system identifies referring providers and routes studies to the appropriate care teams for review.

6 orthopedic centers
78,000 annual visits

Services

  • Fax Processing Automation
  • Imaging Study Management
  • Chart Documentation
  • Care Team Tasking

Benefits

  • 85% reduction in manual document processing
  • 4.5 hours saved daily per facility
  • 99.9% accuracy in patient chart matching