CASE STUDIES
Recon Health developed an automated system that generates appeal letters from EHR data for denied claims. Their portal allows the orthopedic group to track claim appeal status in real-time through automated data collection. This solution reduced claim resolution time by 70%, significantly improving the RCM team's efficiency.
Using advanced computer vision and RPA technology, Recon automated complex EHR and claims processing workflows for this provider group. The system also handles patient outreach for eligibility issues. This automation reduced staffing requirements from 4-5 full-time employees to just 0.5 FTE, delivering significant operational efficiency.
Recon Health's automation system processes incoming faxes of medical imaging studies, automatically categorizing and filing them in patient charts with accurate titles. The system identifies referring providers and routes studies to the appropriate care teams for review.